Cookie Issues
Please Note: Engage recommends using Google Chrome for the best experience.
If you received a message that your launch was unsuccessful, it may be because your browser is blocking VitalSource cookies. Cookies are required to sign in to VitalSource through Engage.
If you receive the below error message you'll need to update your browser settings to allow VitalSource to set cookies.
You can either allow all third party cookies or cross-site tracking, or add Engage as a website that you allow to set cookies. You can find instructions for updating your browser settings below:
Important Note: Safari users must also uncheck Prevent cross-site tracking. This setting can be found by going to Safari -> Settings -> Privacy, and unchecking the box
If you are using an Incognito Browser on Google Chrome, please note you will need to add Engage as a Site allowed to use third-party cookies.
To do this go to Google Chrome -> Settings -> Privacy and Security -> Sites allowed to use third-party cookies. Click "Add" and enter your University specific Engage URL you see at the top of your screen. For example: indiana.courseload.com or uiowa.courseload.com
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