Support and Training

User Help and Support

If you have any questions or issues, please don't hesitate to reach out to our support team. We are here to help you and provide assistance with any concerns you may have. To contact our support team, please email

More information about our support responsibilities, tiers, and hours can be found in our Support Policies.

Legacy Ticketing System (Jira)

As of November 6, 2023 Unizin has retired its previous service management ticketing system. As of 11/6/2023, please submit all new support requests via email to

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