> For the complete documentation index, see [llms.txt](https://resources.unizin.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.unizin.org/support-and-training.md).

# Support and Training

## User Help and Support

If you have any questions or issues, please don't hesitate to reach out to our support team. We are here to help you and provide assistance with any concerns you may have. To contact our support team, please email <support@unizin.org>.

More information about our support responsibilities, tiers, and hours can be found in our [Support Policies](/policies/support-policy.md).

### Legacy Ticketing System (Jira)

As of November 6, 2023 Unizin has retired its previous service management ticketing system. As of 11/6/2023, please submit all new support requests via email to <support@unizin.org>.