# Unizin Engage - SP

**Last updated: March 13, 2019**

This document is an amendment to Unizin's general [Support Policy](https://resources.unizin.org/policies/support-policy).

The information contained in this policy applies to Unizin Engage only.

## Maintenance windows <a href="#unizinengagesp-maintenancewindows" id="unizinengagesp-maintenancewindows"></a>

Unizin maintains a standing, weekly maintenance window for Engage. Unizin will not always use the maintenance window to run a maintenance action. The maintenance window is set for every Wednesday between 4 am and 6 am Central Time.

If maintenance is necessary beyond that scheduled time window, your institution's IT support team will be notified in advance.