> For the complete documentation index, see [llms.txt](https://resources.unizin.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://resources.unizin.org/policies/support-policy/unizin-engage-sp.md).

# Unizin Engage - SP

**Last updated: March 13, 2019**

This document is an amendment to Unizin's general [Support Policy](/policies/support-policy.md).

The information contained in this policy applies to Unizin Engage only.

## Maintenance windows <a href="#unizinengagesp-maintenancewindows" id="unizinengagesp-maintenancewindows"></a>

Unizin maintains a standing, weekly maintenance window for Engage. Unizin will not always use the maintenance window to run a maintenance action. The maintenance window is set for every Wednesday between 4 am and 6 am Central Time.

If maintenance is necessary beyond that scheduled time window, your institution's IT support team will be notified in advance.