Questions and Answers in Engage

Question asking is central to any successful learning practice. This article explains how to use Engage's Q&A tools to pose questions, view new answers to questions, and retrieve answers to previous questions.

 


 

Asking Questions in Engage

You can ask your instructor a question while you are reading course materials in Engage by selecting the Post as a question? checkbox when creating a note. This option allows you to type your question immediately rather than waiting to send an email or ask in class. Additionally, your question appears in the context of a specific passage of text.

When an instructor answers one or more of your questions, you can examine those answers in the course materials or in the Q&A archive tool – topics covered later in this article.

Asking a Question about Text

Note: Even if you hide your notes from your instructor, the notes that you post as questions are visible to your instructor.

Use these steps to ask a question about a passage in the text:

  1. Open the content where you want to ask the question.
  2. Click and drag your mouse pointer to highlight the text you want to ask a question about.
  3. Click the highlighted text.
    A window appears.
  4. Type your question in the text box.
  5. Select the Post as a question checkbox.
  6. The question is automatically saved. Click the highlighted text to close the text box. 

Asking a Question about a Page

Note: Even if you hide your notes from your instructor, the notes that you post as questions are visible to your instructor.

Use these steps to ask a question that isn't specific to a particular passage in the text:

  1. Open the content where you want to ask the question.
  2. Click the page options button 3dots.png and select the View all notes button View_all_notes.png.
    The notes summary view appears.
  3. Click the Add Note add_note.png  button.
    The Edit Note window appears.
  4. Enter the page number that your question is about in the Page Number field.
  5. Type your question in the Note field.
  6. Toggle the Post this note as a question? switch to ON.
  7. Click Add Note.

Viewing Answers in Engage

Engage offers several tools for viewing your questions and their answers. You may see your existing questions and answers in the Q&A archive tool, the course material where the question was posed, or in the Notes Summary tool for the course material. To access the Q&A archive tool, click on the Q&A tab in the Main menu. The Q&A tab also includes an indicator that tells you the number of responses to your questions. 

The Notes Summary tool 

Responses to your questions are available in the Notes Summary tool for the course material in which that question was posed. You can access the Notes summary tool by clicking the page options button 3dots.png and selecting the View all notes button View_all_notes.png in the header when you are reading the course material

You can also view the instructor's responses directly in the reading material. Questions you ask appear with a Q icon question_icon.png which becomes a checkmark icon when the instructor answers the question answered_question.png. Click the highlight to see the instructor's response in your original note. The reply appears right below your question.

 

NOTE: It is possible for you to edit your questions after your instructor responds to them. However, the instructor will not see the new question indicator for an edited question. To ask a follow-up question, you should create a new note and post it as a question.

 

The Q&A archive tool

The Q&A archive tool aggregates all of the questions you've answered, and those you haven't answered, into a single archive that you can search and sort by student. The Q&A archive tool is divided into two main views: the question list view and the student list view. Each view represents the archive of all current-term questions and answers.

The question list view

The question list view aggregates all of the questions you've ever asked into a searchable list. From this view you can also drill down into an individual question using the context link, which takes you to the question inspector  vie w. The question list view is ordered to show the most recent question you've posed first, but this list can be searched and sorted with different criteria to quickly find what you need.

 Screen_Shot_2014-09-16_at_11.04.20_AM.png

The question list view's features include:

  1. Search input – enables you to search questions by key terms.
  2. Sort menu – enables you to sort the listed questions.
  3. Quoted content – the course material content that the student selected when they posed the question.
  4. Question – the question you posed.
  5. Answer – the answer the instructor wrote in response to your question.
  6. Context link – enables you to view the question and answer in context.

The question inspector view

When you drill down into any particular question, you are presented that question in its original context. The context also includes the answer given by your instructor and the page on which the interaction happened. The question inspector view enables you to re-establish where and why you posed a question and the answer given.

 

Screen_Shot_2014-09-16_at_9.50.12_AM.png

The question inspector view's features include:

  1. Question list link – returns you to the list of questions from whence you came.
  2. Quoted content – the course material content that the student selected when they posed the question.
  3. Question – the student question
  4. Answer – the answer you, as an instructor, gave to a question.
  5. Content reference – the content highlighted by the student when they posed their question.
  6. Content area – displays the selected question(s) in context.

Deleting a Question or Note

If you no longer wish to pose a question or keep a note, you may delete it using the following steps:

  1. Click on the highlighted question or note in the text.
  2. Click Delete in the lower right corner of the text box.
  3. The question is deleted.

Making a Note

Making a note is the same as asking a question, except do not click the "Would you like to post this as a question?" checkbox.